Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by HVYD. Throughout the site, the terms “we,” “us,” and “our” refer to HVYD. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or linked.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors. Please read these Terms of Service carefully. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the site or use any services.

Any new features or tools added to the current store are also subject to these Terms. You can review the latest version on this page at any time. We reserve the right to update or modify any part of these Terms by posting updates to the website. It is your responsibility to check this page periodically. Continued use of the site following changes constitutes acceptance.

Our store is hosted on Shopify Inc., which provides us the e-commerce platform to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have given us your consent to allow any minor dependents to use this site.

You may not use our products or services for any unlawful purpose. You must not violate any laws in your jurisdiction, including copyright laws. You may not transmit any malicious code. Violating these Terms may result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and adapted for technical requirements. Credit card information is always encrypted during network transfers.

You agree not to duplicate, sell, or exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is for general information only and should not be relied on exclusively for decision-making. Any reliance is at your own risk.

We may modify site content at any time but are not obligated to update it. You agree it’s your responsibility to monitor changes.

SECTION 4 - MODIFICATIONS TO SERVICES & PRICING

Product prices may change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice and are not liable to you or any third party for such changes.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may be subject to return or exchange per our [Refund Policy].

We aim to display products and colors accurately, but cannot guarantee your device’s display will be exact. We reserve the right to:

  • Limit sales to any person, region, or jurisdiction;

  • Limit quantities;

  • Change descriptions or pricing without notice;

  • Discontinue any product.

We do not guarantee that any product or service will meet your expectations or that errors will be corrected.

SECTION 6 - BILLING & ACCOUNT INFORMATION

We may refuse or limit orders at our discretion, including multiple orders by the same account, card, or address. If we cancel an order, we may notify you using the contact information provided at checkout.

You agree to provide current, complete, and accurate purchase and account info, and to promptly update your information.

See our [Refund Policy] for more.

SECTION 7 - OPTIONAL TOOLS

We may offer third-party tools “as is” without warranties or control. Your use of such tools is at your own risk and subject to the provider’s terms. Future features or services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our site may include content, services, or links from third parties. We are not responsible for examining or evaluating third-party content or accuracy. Use of such content is at your own risk.

Review third-party policies before engaging with them. Complaints or issues should be directed to the third party.

SECTION 9 - USER COMMENTS & FEEDBACK

By submitting comments (e.g., suggestions, ideas, plans), you grant us the unrestricted right to use, edit, or distribute them in any medium.

We may—but are not obligated to—monitor or remove content we find objectionable or in violation of these Terms.

You agree your comments will not infringe any third-party rights or include unlawful or harmful content. You are solely responsible for your comments.

SECTION 10 - PERSONAL INFORMATION

Submission of personal information is governed by our [Privacy Policy].

SECTION 11 - ERRORS & INACCURACIES

Sometimes there may be errors or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct errors, update information, or cancel orders at any time, without prior notice.

We are not obligated to update any information unless required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using our site for unlawful or harmful purposes, including but not limited to:

  • Violating laws or intellectual property rights

  • Transmitting malware

  • Harassing or discriminating

  • Collecting personal data without consent

  • Circumventing security features

We may terminate your access for any prohibited use.

SECTION 13 - WARRANTY DISCLAIMER & LIABILITY LIMITATION

We do not guarantee uninterrupted, secure, or error-free use of the Service.

All services and products are provided “as is” and “as available” without warranties. We are not liable for any direct or indirect damages arising from use of the Service.

Some jurisdictions may not allow certain exclusions or limitations, so our liability will be limited to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold HVYD and its affiliates, officers, employees, and partners harmless from any claims or demands (including legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, that part will still be enforceable to the extent permitted by law, and the rest will remain valid.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party. You may terminate by discontinuing use of our site. We may terminate your access at any time for violation of these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any posted policies, represent the full agreement between you and HVYD and override any prior agreements. Any ambiguities will not be interpreted against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and any related agreements are governed by the laws of Canada.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or change any part of these Terms. The most current version will always be available on this page.